- Your sales executive is on leave today.Priya has 12 follow-ups due.
- Without a rule, no one follows up.The leads sit in her name and go overdue.
- With Sell&Bill, the rules take over.Leave pausing stops new leads reaching her. The inactivity SLA warns the owner, then reassigns. Overdue follow-ups rise to the manager's escalation queue.
Rules, not reminders.
Illustrative scenario. Assignment rules, caps and SLAs are set by your team.